eGovernment

The Government of Uganda has a strong belief that ICT has the potential not only to revolutionize the way Government operates, but also to enhance the relationship between Government and Citizens (G2C), Government and Business community (G2B) and within Government to Government departments (G2G).   With this in mind, the GOU has developed the eGovernment Policy Framework which clearly identifies the goal of e-Government and spells out its core pillars, critical success factors and a roadmap which will be adopted to achieve it. To operationalize the Policy Framework, Government has developed an eGovernment Masterplan to guide implementation over the next five years.

In FY2014/15, the sector achieved the following:

  1. NITA-U is undertaking consolidation of hardware and software licenses of government with the objective of accelerating delivery of e-government services through reduced costs of licenses.  Master Business Services Agreement was signed with Microsoft that will enable consolidation of all Microsoft agreements. While negotiations with Oracles are also in advanced stages;
  2.  An Information Access Centre (IAC) has been set up in conjunction with the Government of Korea. The centre will enhance citizen participation and engagement in public policy and governance;
  3. Technical support has been provided towards the establishment of a Government Citizen Interaction Centre (GCIC) championed by Office of the President;
  4. Technical support offered to Uganda Investment Authority in the establishment of a One Stop Centre (OSC). The OSC will promote investment by providing easy access to the investment information while reducing the cost of doing business;
  5. Technical support has also been provided towards the establishment of over 20 eGovernment systems including the integration of  national systems and databases, Electronic Single Window, eProcurement, eVisa, standardisation of Government websites, etc.